Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"8e9f90e0b6ad4ef36e4360bd960d559a13a5f99e_lout","branding":{"id":"20","key":"ser","name":"ServiceTest","portalBaseUrl":"/servicedesk/customer/portal/20"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b0537af3-02b0-4926-aec3-665a07bfa075/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDY5MWQ0Yy0wNDE4LTQ2MzEtODMxMS00YzlkMjUwNjNhOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIwNTM3YWYzLTAyYjAtNDkyNi1hZWMzLTY2NWEwN2JmYTA3NSI6WyJyZWFkIl19LCJleHAiOjE3ODYyODQ0NDQsIm5iZiI6MTc4NjI4Mzg0NH0.t4ZqzJTDJs2VmXpol4DYXBDbbVH4jOlHlhpbXNzMxRc&client=44691d4c-0418-4631-8311-4c9d25063a90&mode=fit","logoId":"b0537af3-02b0-4926-aec3-665a07bfa075","isLogoAvailable":true,"helpCenterTitle":"How can we help you?","sharedPortalName":"DevSamurai","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help you?","sharedPortalName":"DevSamurai","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#032e57","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDY5MWQ0Yy0wNDE4LTQ2MzEtODMxMS00YzlkMjUwNjNhOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODYyODQ0NDQsIm5iZiI6MTc4NjI4Mzg0NH0.1jFZPADay1doHhiBXq0rWmoxvUUurScyS2IROdCfJGQ&client=44691d4c-0418-4631-8311-4c9d25063a90&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#032e57","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"20","key":"ser","projectId":10094,"serviceDeskId":20,"name":"ServiceTest","description":"<p>Welcome! You can raise a request for ServiceTest using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"reqTypes":[{"id":"515","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10576,"iconUrl":"https://devsamurai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[32],"key":""},{"id":"574","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10563,"iconUrl":"https://devsamurai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[32],"key":""},{"id":"514","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10572,"iconUrl":"https://devsamurai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10572","groups":[32],"key":""},{"id":"513","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10562,"iconUrl":"https://devsamurai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[32],"key":""}],"reqGroups":[{"id":32,"name":"Common Requests"}],"orderMapping":{"32":[574,515,514,513]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDY5MWQ0Yy0wNDE4LTQ2MzEtODMxMS00YzlkMjUwNjNhOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTAzMjU4Mjg3MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg2Mjg1MDQ0LCJuYmYiOjE3ODYyODM4NDQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.pWRNEqDu7Hk6pnak-n4M-bIuzerX2pmv9a0CzKeq7S4","targetCollection":"upload-user-collection-1032582872","endpointUrl":"https://api.media.atlassian.com","clientId":"44691d4c-0418-4631-8311-4c9d25063a90","tokenDurationInMins":20}},"reqCreate":{"id":515,"projectId":10094,"issueType":{"id":"10015","name":"Support"},"form":{"name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","intro":"<p>Have a question? Submit it here.</p>","instructions":"","icon":10576,"iconUrl":"https://devsamurai.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10099","label":"Active Directory","selected":false,"children":[]},{"value":"10100","label":"Analytics and Reporting Service","selected":false,"children":[]},{"value":"10101","label":"Billing Services","selected":false,"children":[]},{"value":"10546","label":"Cloud","selected":false,"children":[]},{"value":"10102","label":"Cloud Storage Services","selected":false,"children":[]},{"value":"10547","label":"Data Center","selected":false,"children":[]},{"value":"10103","label":"Data Center Services","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/20/create/515","requestValidateBaseUrl":"/servicedesk/customer/portal/20/validate/515","calendarParams":{"firstDay":0,"date":"2026-08-09T13:57:24+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDY5MWQ0Yy0wNDE4LTQ2MzEtODMxMS00YzlkMjUwNjNhOTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTAzMjU4Mjg3MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg2Mjg1MDQ0LCJuYmYiOjE3ODYyODM4NDQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.pWRNEqDu7Hk6pnak-n4M-bIuzerX2pmv9a0CzKeq7S4","targetCollection":"upload-user-collection-1032582872","endpointUrl":"https://api.media.atlassian.com","clientId":"44691d4c-0418-4631-8311-4c9d25063a90","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}