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Important: The limit for automation rule creation is 20 rules for all users. |
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Components Explained
Trigger
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A trigger is an event that starts the automation process. It defines the conditions under which an automation rule is activated. For instance, triggers can activate when an asset is checked out, when an issue is assigned, or when a scheduled due date approaches. By defining these events, you can automate responses and streamline workflows efficiently.
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Issue Assigned:
This trigger will be activated when an issue in the selected project is assigned.
Project field: Choose a
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From the dropdown menu, select the project where you want the automation rule to apply.
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Issue Transitioned:
Activates when the status of This trigger will be activated when an issue changes from one to a specific another status within the selected project.
Required information:
Project:
Enter the name or key of the project
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where the rule will apply.
Note: You must be a Jira project admin to select a project.
From Issue Status:
Select the current status of the issue (e.g., In Progress) that it is transitioning from.
To Issue Status:
Select the new status that the issue will change to (e.g., Done).
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Due Date & Expiration: Activates
This trigger will activate when a scheduled event is approaching or overdue by a specified number of days.
Required information:
Resource Type:
Choose the type of resource that will be affected by the rule. You have two options: Asset or License.
With:
Based on your selection of resource type:
If you select Asset, the "With" field will show "Expected Checkin."
If you select License, the "With" field will provide options for "Expiration Date" or "Termination Date."
Number of Days / Days Overdue / Days to Expiry / Days to Terminate:
Enter a number to specify how many days in advance the trigger should activate. This number determines how soon before the due date or expiration date the action will be executed.
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Action
An action is what happens as a result of a trigger being activated. It represents the task that will be performed automatically when the conditions of the trigger are met.
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List of Actions in AssetIT:
Checkout resources linked to a Resource: Assigns a selected resource to a designated entity based on resource types and assignment criteria (e.g., a user, a location, an asset).
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Update Asset Status on Issue Change: Automatically updates the asset's status when an issue status change occurs. Ensure you choose the appropriate project for trigger activation.
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Jira issue:
When this action is triggered, the system will automatically check out the selected resource type to the specified user (either the assignee, reporter, or a user of your choice) associated with the linked Jira issue.
Required information:
Resource Selection: you can choose from different resource types to check out, including:
Asset
Accessory
License
Consumable
Checkout To: Specify who the resource will be checked out to by selecting from the following options:
Issue Assignee: The person assigned to the Jira issue.
Issue Reporter: The person who reported the issue.
User: Any designated user in the system.
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Update Asset Status:
This action automatically updates the status of assets linked to the Jira issue.
Required informtion:
Change Asset Status To: Select the new status you want to assign to the asset linked to the Jira issue from the dropdown menu. This status reflects the asset's updated state in response to the issue change.
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Create a Jira Issue:
Generate a new issue within the selected project.
Required Information:
Project:
Enter the name or key of the project where the new issue will be created.
You must be a Jira project admin to select a project.
Issue Type: Select the type of issue you want to create from the dropdown menu (e.g., Bug, Task, Story).
Summary: Provide a brief summary of the issue.
Description: Enter a detailed description of the issue.
Assignee: Optionally, specify who the issue will be assigned to by entering a name.
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Smart Values |
Condition
A condition is a set of criteria that must be satisfied for an action to be executed after a trigger is activated. Conditions help refine the scope of the automation rule, ensuring actions occur only under specific circumstances.
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