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By default, AssetIT panels are disabled. To activate them for your project, follow these steps:

For Jira Software and Business Projects

  1. Go to the Jira project where you want to add AssetIT panels.

  2. In the project view, click on Project Settings at the bottom of the left sidebar.

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  • Check the box next to each issue type where you want the AssetIT panels to be enabled. Only the selected issue types will display the configured panels in their Jira issues.

For Service Projects

  1. Open the Jira Service project where you want to configure the AssetIT panels.

  2. Click on Project Settings in the left sidebar.

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  1. Access AssetIT Integration

    • In Project Settings, scroll to the Apps section on the left sidebar.

    • Click on AssetIT Integration.

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  1. In AssetIT Integration, toggle on Enable AssetIT integration for this project at the top right. This activates the

    Status
    colourGreen
    titleLinked Assets panel
    for the project.

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  1. Select Issue Types and Request Types

    • On the left side of the configuration screen, you’ll see a list of Issue Types specific to your service project, such as Ask a Question, Service Request, Email Request, etc.

    • image-20241106-150434.pngImage Added

    • Expand each issue type to view its Request Types.

    • Select the Request Type where you want the Linked Assets panel to be enabled.

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Next Steps

How to configure the AssetIT panels? →

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