For Jira Business and Jira Software projects:
The configuration process is identical for both Jira Business and Jira Software projects.
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1. Asset Booking Panel
The Asset Booking panel allows users to request assets directly from AssetIT without leaving the Jira issue. This simplifies asset requests by making them accessible from within Jira.
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Toggle On to enable the Resources Embedded panel for the project.
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For Jira Service Projects:
For Jira Service Projects, only the Linked Assets panel is available. This panel enables users to link assets of all types directly to the JSM Customer Portal, providing easy access to asset information within service requests.
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Resources: Choose the types of resources (e.g., Asset, Accessory, license) that should be displayed in the panel. Leaving this blank will show all available resources.
Inventories: Select specific inventories if you want to display resources only from those inventories. If left blank, the panel will show resources from all inventories.
Resource Filter: This setting allows you to filter resources based on their availability or assignment:
Only show available/unassigned resources: Displays resources that are currently unassigned and available to be checked out.
Only show resources of the reporter: Shows resources assigned to the user who reported the issue (note: this is not applicable for external customers accessing the customer portal).
Only show resources of the assignee: Displays resources assigned to the user assigned to resolve the issue (note: this is also not applicable for external customers on the customer portal).
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Important Note:
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After configuring, click Save to apply your settings.