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For Jira Business and Jira Software projects:

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  • Resources: Choose the types of resources (e.g., Asset, Accessory, license) that should be displayed in the panel. Leaving this blank will show all available resources.

  • Inventories: Select specific inventories if you want to display resources only from those inventories. If left blank, the panel will show resources from all inventories.

  • Resource Filter: This setting allows you to filter resources based on their availability or assignment:

    • Only show available/unassigned resources: Displays resources that are currently unassigned and available to be checked out.

    • Only show resources of the reporter: Shows resources assigned to the user who reported the issue (note: this is not applicable for external customers accessing the customer portal).

    • Only show resources of the assignee: Displays resources assigned to the user assigned to resolve the issue (note: this is also not applicable for external customers on the customer portal).

Note

Important Note:

  • In Jira Service Projects, the options "Only show resources of the reporter" and "Only show resources of the assignee" are not applicable to external customers accessing the Customer Portal.

  • These settings are only visible to internal users, who will be able to see resources assigned to the reporter or assignee. External customers will not have access to this information.

After configuring, click Save to apply your settings.

Additional Resources

What is Inventory in AssetIT? →

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