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Select Issue Types and Request Types
On the left side of the configuration screen, you’ll see a list of Issue Types specific to your service project, such as Ask a Question, Service Request, Email Request, etc.
Expand each issue type to view its Request Types.
Select the Request Type where you want the Linked Assets panel to be enabled.
Configure how you want assets to be displayed in your Jira tickets and externally in the Service Portal.
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