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Emily @ DevSamurai

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Note

Only Jira Project Admins can enable and configure AssetIT Panels.

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For Jira Business and Jira Software projects:

The configuration process is identical for both Jira Business and Jira Software projects.

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  • Resources: Choose the types of resources (e.g., Asset, Accessory, license) that should be displayed in the panel. Leaving this blank will show all available resources.

  • Inventories: Select specific inventories if you want to display resources only from those inventories. If left blank, the panel will show resources from all inventories.

  • Resource Filter: This setting allows you to filter resources based on their availability or assignment:

    • Only show available/unassigned resources: Displays resources that are currently unassigned and available to be checked out.

    • Only show resources of the reporter: Shows resources assigned to the user who reported the issue (note: this is not applicable for external customers accessing the customer portal).

    • Only show resources of the assignee: Displays resources assigned to the user assigned to resolve the issue (note: this is also not applicable for external customers on the customer portal).

Note

Caution:

  • In Jira Service Projects, the options "Only show resources of the reporter" and "Only show resources of the assignee" are not applicable to external customers accessing the Customer Portal.

  • These settings are only visible to internal users, who will be able to see resources assigned to the reporter or assignee. External customers will not have access to this information.

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