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  • Update Asset Status:

    • This action automatically updates the status of assets linked to the Jira issue.

    • Required informtion:

      • Change Asset Status To: Select the new status you want to assign to the asset linked to the Jira issue from the dropdown menu. This status reflects the asset's updated state in response to the change in the issue change.

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  • Create a Jira Issue:

    • Generate a new issue within the selected project.

    • Required Information:

      • Project:

        • Enter the name or key of the project where the new issue will be created.

        • You must be a Jira project admin to select a project.

      • Issue Type: Select the type of issue you want to create from the dropdown menu (e.g., Bug, Task, Story).

      • Summary: Provide a brief summary of the issue.

      • Description: Enter a detailed description of the issue.

      • Assignee: Optionally, specify who the issue will be assigned to by entering a name.

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Smart Values {}

Smart Values allow you to dynamically insert information into your Jira issue. By clicking on the Smart Values button (denoted by {}), you will see a dialog that shows compatible smart values based on your rule as well as all available smart values.

  • Compatible Smart Values: These are values that can be used in the context of your current rule and provide relevant information based on the trigger or action you are configuring.

  • All Smart Values: This option lists all available smart values, which can be used for various purposes across different triggers and actions.

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  1. Overdue/Expiration Resource Smart Values: provides specific details regarding resources that are checked for overdue or expiration statuses. Here are the four key smart values related to this functionality:

    1. Overdue/Expiration Resource - Name

      • Smart Value: {{expirationResource.name}}

      • Description: This smart value returns the name of the resource (assets or licenses) that will be overdue, expired, or terminated.

      • Example: If the resource is an asset named ‘Laptop,' this smart value will display the asset’s name.

    2. Overdue/Expiration Resource - Days to Expiry

      • Smart Value: {{expirationResource.daysToExpiry}}

      • Description: This smart value returns the number of days remaining until the resource expires, becomes overdue, or being terminated.

      • Example: If a license will expire in 5 days, this smart value will display '5.'

    3. Overdue/Expiration Resource - Field

      • Smart Value: {{expirationResource.resourceField}}

      • Description: This smart value returns the field name of the resource that will be overdue, expired, or terminated.

      • Example: If the resource is an asset with an 'Expiration Date' field, this smart value will display 'Expiration Date.'

    4. Overdue/Expiration Resource - Resource Type

      • Smart Value:{{expirationResource.resourceType}}

      • Description: This smart value returns the type of resource that will be overdue, expired, or terminated.

      • Example: If the resource is categorized as an asset, this smart value will display 'Asset.'

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  1. Creator{{creator.displayName}}: is used to reference the user who created the rule. This can be particularly useful in automating notifications or including creator details in the issue description or summary.

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Compatible Actions for Each Trigger

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Trigger

Compatible Actions

Due Date & Expiration

image-20241024-093116.png Create a Jira Issue

Issue Assigned

image-20241024-093014.pngImage Modified Checkout resources linked to the Jira issue

image-20241024-093050.pngImage Modified Update asset status

image-20241024-093113.pngImage Modified Create a Jira issue

Issue Transitioned

image-20241024-093044.pngImage Modified Update asset status

image-20241024-093022.pngImage Modified Checkout resources linked to the Jira issue