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2. Permissions for valid actions on Generic Resources

Permissions determine the valid actions that can be performed on generic resources. Each permission level grants specific capabilities, such as viewing, creating, updating, or reassigning tasks associated with these resources, ensuring that actions align with the user's role and responsibilitiesSince Generic Resource has a scope at project level, so all the members belong to Project Board or Program Board has fully permissions to create, update, unplan and reassign tasks from generic resources.

3. Task Planning for Generic Resource

Use case 1: Generic resource serves as a placeholder for task

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Assigning

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Tasks

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Generic resources can not be counted in the workload scheme and holiday scheme

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For various methods of assigning tasks, please refer to our Planning Task.

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Updating Tasks

Simply select directly the Issue Card on the schedule board to open the Planning Details → Then access the Plan Details tab and edit the task details including:

  1. Hours/day

  2. Duration (start date and end date)

  3. Set Recurring tasks

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Reassigning Tasks

Once your team identifies a suitable member, they can reassign this task to that individual.

  1. Click on the Reassign icon on the schedule board to open Reassign Modal.

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  1. Select a specific assignee you want to transfer the tasks to.

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  1. Select one of the following Plan Options:

  • All tasks: All tasks will be reassigned to the assignee you selected.

  • Tasks within a date period: Only tasks with a time range that falls within the duration you selected can be reassigned.

For example, you are planning 2 tasks for Virtual Resource as below:

Task A : start date is 10th January, 2025 and end date is 15th January, 2025

Task B: start date is 12th January, 2025 and end date is 15th January, 2025

→ If you select a date range from January 12 to 15 and attempt to reassign, Task A's start date falls outside of this period, so Task A cannot be reassigned.

  • Tasks after a specific date: Only tasks with a start date on or after the date you selected can be reassigned.

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  1. Click on Assign to finalize the task reassignment.

Use case 2: Generic resources serve as physical assets.

If your team works with physical assets such as hardware, system devices, or laboratory equipment, a Generic Resource can be used to manage their booking. It helps track usage and scheduling but does not contribute to workload calculations. This makes it ideal for tracking shared assets without impacting individual workload metrics.

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Generic resources can not be counted in the workload scheme and holiday scheme

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Booking time

From the Schedule board, at the Generic Resource row, click on a date or drag-drop to select a range of dates → Open the planningdialog. Within this dialog, you have two options:

a. Plan for an existing issue by entering the issue summary or issue key or selecting from issues recently viewed.

b. Create a new issue.

The system will automatically detect the Generic Resource and the range of dates you initially selected → Click Plan to perform planning action.