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Reference: Atlassian document - Data Residency.

AssetIT

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Adopting Data Residency

AssetIT has implemented the realm pinning capability. The URLs defined as regionBaseUrls control the location when an app is initially installed. After a customer moved a product to a specific location, when an app is installed, the corresponding location from the Connect descriptor will be selected. Even if the product has not been moved to a specific location, the regionBaseUrls is used at app installation time if the app supports the location where the product is provisioned.

AssetIT supports data residency in the following locations:

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  • Products in your organization along with their status.

  • Apps associated with your organization and their respective statuses.

  • Location of each product and the corresponding AWS regions. If a product is pinned to a location, its in-scope data is stored there.

  • The number of products with a defined location.

  • The number of apps eligible for location changes.

Moving Jira Data to a Different Location

As AssetIT supports Data Residency, you can now request to have your in-scope data pinned to a new location. This may be required to comply with company data policies or to meet regulatory requirements in industries such as finance, government, or healthcare when operating in a cloud environment.

Info

The default location for Jira data is the US, but Atlassian may change this at their discretion.

Following these steps to set up change data location:

  1. In the Products table, click View details next to the product you want to move.

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  1. This will open a new screen. Click the image-20240926-080256.pngImage Removed button there.

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  1. A new screen will appear. Review the details about the steps required to move the product. Then, click the image-20240926-080414.pngImage Removed button.

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  1. Select the location from the menu where you want to move your product and click image-20240926-080904.pngImage Removed.

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  1. Select a move window option and click image-20240926-080904.pngImage Removed.

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  1. Review the apps and click the Next button.

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  1. Review your data residency move request details and click image-20240926-081253.pngImage Removed .

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Canceling a Data Residency Move for Apps

On the Product Details page:

  • Check the Eligible tab.

  • Find the app for which you want to cancel the Data Residency move, and click image-20240926-082333.pngImage Removed.

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Data Residency Policy

This policy outlines the data residency approach for AssetIT in compliance with Atlassian's data residency framework.

Data Storage and Management

  • Atlassian-Managed Data: All in-scope Jira product data is managed and stored by Atlassian.

  • AssetIT-Managed Data: All AssetIT in-app data and settings are stored in the selected data residency location, ensuring compliance with the chosen geographic requirements.

In-scope Product Data

According to Atlassian, this table presents in-scope product data types that can be pinned and out-of-scope product data that cannot be pinned. For definitions of these data types, please refer to the glossary in this Atlassian document: Understand data residency.

Data Residency Location

AssetIT will store all user-generated content and settings within the specified data residency region to meet compliance and security standards.

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For further information about data management and security, visit DevSamurai Trust Center.