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Only Jira Project Admins can enable and configure AssetIT Panels. |
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For Jira Business and Jira Software projects:
The configuration process is identical for both Jira Business and Jira Software projects.
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What is the Linked Assets panel? The Linked Assets panel lets you connect and display resources from AssetIT within your Jira issues, making it easy to access relevant assets directly.
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Important Note: Until December 31, 2024, your current data in Atlassian’s External Asset Platform custom field will be synced to our Linked Assets Panel for seamless use. However, this is a one-way transfer, as the External Asset Platform field is scheduled for shutdown. We recommend starting with our Linked Assets Panel now to ensure continued asset management without interruption. |
Toggle On to enable the Linked Assets panel for your project.
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Configure Fields:
Resources: Choose the resource type(s) you want to display in this panel. Options include 5 resource types:
, 
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. If left blank, it will show all available resources.Inventories: Select the inventory(ies) you want this panel to display resources from. If left blank, it will display resources from all inventories.
Resource Filter:
Only show available/unassigned resources: Displays resources that are not currently assigned to anyone.
Only show resources of the reporter: Displays resources assigned specifically to the Issue Reporter.
Only show resources of the assignee: Displays resources assigned to the user currently assigned to the issue.
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Resources: Choose the types of resources (e.g., Asset, Accessory, license) that should be displayed in the panel. Leaving this blank will show all available resources.
Inventories: Select specific inventories if you want to display resources only from those inventories. If left blank, the panel will show resources from all inventories.
Resource Filter: This setting allows you to filter resources based on their availability or assignment:
Only show available/unassigned resources: Displays resources that are currently unassigned and available to be checked out.
Only show resources of the reporter: Shows resources assigned to the user who reported the issue (note: this is not applicable for external customers accessing the customer portal).
Only show resources of the assignee: Displays resources assigned to the user assigned to resolve the issue (note: this is also not applicable for external customers on the customer portal).
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Important NoteCaution:
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What is Inventory in AssetIT? →Need help? Submit your concerns at our Support Desk. Our support team will be in touch right away!