Data Residency

Overview

Data residency refers to the ability to define the geographic location where your data is stored and processed. This feature is essential for organizations that need to comply with local data protection laws, industry standards, or internal policies mandating that data remain within specific regions. By managing data residency, you can ensure sensitive information is contained within designated boundaries, thus bolstering security and regulatory compliance.

Key aspects of data residency include:

• Geographic Control: Enables you to choose the specific region for data storage, essential for adhering to regional data protection regulations.

• Compliance Assurance: Facilitates compliance with laws such as the GDPR in Europe, the CCPA in the United States, and other local data protection standards.

• Improved Performance: Storing data closer to your users reduces latency, resulting in faster application performance.

• Enhanced Security: Restricting data to defined geographic areas lowers the risk of unauthorized access and data breaches.

Data Residency provides control over where your in-scope product data for Jira, Jira Service Management, Jira Product Discovery, and Confluence is hosted.

You can decide whether your data is distributed globally or stored in a specific geographic location, such as Europe or the US.

For organizations in regulated industries like finance, government, or healthcare, Data Residency is often essential for compliance in a cloud environment. Additionally, it helps meet broader company data management and governance requirements.

Reference: Atlassian document - Data Residency.

AssetIT Locations

At the launch, AssetIT supports data residency in the following locations:

• 🇺🇸 US - https://us.asset-it.atlas.devsamurai.com

• 🇪🇺 EU - https://eu.asset-it.atlas.devsamurai.com

Checking the Location of Your Data

To see where your in-scope product data is hosted, go to your organization’s administration settings and follow these steps:

1. Go to admin.atlassian.com. If you manage multiple organizations, select the one you want to view.

2. Navigate to Security > Data Residency.

This will open the Data Residency page for your organization, displaying the following information:

• Products in your organization along with their status.

• Apps associated with your organization and their respective statuses.

• Location of each product and the corresponding AWS regions. If a product is pinned to a location, its in-scope data is stored there.

• The number of products with a defined location.

• The number of apps eligible for location changes.

Moving Jira Data to a Different Location

As AssetIT supports Data Residency, you can now request to have your in-scope data pinned to a new location. This may be required to comply with company data policies or to meet regulatory requirements in industries such as finance, government, or healthcare when operating in a cloud environment.

Following these steps to set up change data location:

1. In the Products table, click View details next to the product you want to move.

2. This will open a new screen. Click the button there.

3. A new screen will appear. Review the details about the steps required to move the product. Then, click the button.

4. Select the location from the menu where you want to move your product and click .

5. Select a move window option and click .

6. Review the apps and click the Next button.

7. Review your data residency move request details and click .

Canceling a Data Residency Move for Apps

On the Product Details page:

• Check the Eligible tab.

• Find the app for which you want to cancel the Data Residency move, and click .