Only Jira Project Admins can enable and configure AssetIT Panels.
For Jira Business and Jira Software projects:
The configuration process is identical for both Jira Business and Jira Software projects.
1. Asset Booking Panel
The Asset Booking panel allows users to request assets directly from AssetIT without leaving the Jira issue. This simplifies asset requests by making them accessible from within Jira.
Toggle On the Asset Booking panel to enable it for your project.
2. Linked Assets Panel
What is the Linked Assets panel? The Linked Assets panel lets you connect and display resources from AssetIT within your Jira issues, making it easy to access relevant assets directly.
Toggle On to enable the Linked Assets panel for your project.
Configure Fields:
Resources: Choose the resource type(s) you want to display in this panel. Options include 5 resource types:
, 
, 
, 
, 
. If left blank, it will show all available resources.Inventories: Select the inventory(ies) you want this panel to display resources from. If left blank, it will display resources from all inventories.
Resource Filter:
Only show available/unassigned resources: Displays resources that are not currently assigned to anyone.
Only show resources of the reporter: Displays resources assigned specifically to the Issue Reporter.
Only show resources of the assignee: Displays resources assigned to the user currently assigned to the issue.
3. Resources Embedded Panel
What’s the Resources Embedded panel? The Resources Embedded panel provides a view of all resources assigned to a selected user within the Jira issue.
By default, the panel displays resources assigned to the Issue Reporter, but you can adjust this to show resources for other users as needed.
Toggle On to enable the Resources Embedded panel for the project.
For Jira Service Projects:
For Jira Service Projects, only the Linked Assets panel is available. This panel enables users to link assets of all types directly to the JSM Customer Portal, providing easy access to asset information within service requests.
Resources: Choose the types of resources (e.g., Asset, Accessory, license) that should be displayed in the panel. Leaving this blank will show all available resources.
Inventories: Select specific inventories if you want to display resources only from those inventories. If left blank, the panel will show resources from all inventories.
Resource Filter: This setting allows you to filter resources based on their availability or assignment:
Only show available/unassigned resources: Displays resources that are currently unassigned and available to be checked out.
Only show resources of the reporter: Shows resources assigned to the user who reported the issue (note: this is not applicable for external customers accessing the customer portal).
Only show resources of the assignee: Displays resources assigned to the user assigned to resolve the issue (note: this is also not applicable for external customers on the customer portal).
Important Note:
In Jira Service Projects, the options "Only show resources of the reporter" and "Only show resources of the assignee" are not applicable to external customers accessing the Customer Portal.
These settings are only visible to internal users, who will be able to see resources assigned to the reporter or assignee. External customers will not have access to this information.
After configuring, click Save to apply your settings.
Additional Resources
What is Inventory in AssetIT? →
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