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Basics

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titleWhat are Asset Types?

Asset Types are categories that classify different types of assets within the system.

They help organize and track assets based on their unique characteristics and functionalities, enabling efficient management and analysis.

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titleHow do I link a license to my Jira issue?

To link a license or IT assets to a Jira issue, simply add the "External Asset Platform” custom field to your issue, filter your disired types of asset, and then add the IT assets to your Jira issue. For detailed instructions, please refer our User Guide for How to Link an Asset to a Jira Issue.

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titleCan I import data resources into AssetIT? How do I do it?

Yes, AssetIT facilitates the import of data through CSV files. For a seamless import process, we recommend referring to our detailed User Guide on How to Import Data to AssetIT. This guide provides step-by-step instructions to help you efficiently transfer your data into the platform.

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titleIs it possible to import data in Settings?

Yes, AssetIT Cloud supports importing data for Asset Models, Departments, Locations, Suppliers, and Manufacturers directly into the Settings. Additionally, it facilitates the migration of Jira organizations into the app as Inventories.

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titleWill I be able to migrate data from other applications to AssetIT?

Absolutely! AssetIT team is currently working on developing a feature that will allow for smooth data migration from any other application directly into AssetIT. This highly anticipated feature is already in the backlog and will be available soon. Stay tuned for updates on new release to enhance your AssetIT experience.

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titleWhere is the data stored?

Your data is stored on Google Cloud globally in all regions, using Cloud SQL from GCP. All data is encrypted before being stored in database tables and encrypted while being transmitted between the client and server. Please check this as a reference.

Please note that the data is app related, not your personal data. DevSamurai does not collect, process, or store any personal or identifiable information across our apps and services.

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titleHow secure is my data with AssetIT

Your data security is our top priority. AssetIT has SOC 2 Type II Compliance and undergoes regular penetration testing to ensure robust security. For more detailed information, please visit our Trust Center.

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