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Frequently Asked Questions

Frequently Asked Questions

This resource is here to help you quickly find answers to common questions about using AssetIT. Whether you're curious about specific features, troubleshooting issues, or looking for guidance on best practices, our FAQ section covers a wide range of topics to assist you.

Basics

Asset Types are categories that classify different types of assets within the system.

They help organize and track assets based on their unique characteristics and functionalities, enabling efficient management and analysis.

 

Yes, AssetIT supports QR code scanners and bulk export.

QR code scanning functionality is an integral part of AssetIT's Jira asset management capabilities.

The system allows you to generate unique QR codes for your assets and then scan them using compatible scanners or mobile devices equipped with scanning capabilities.

There are no limits to the number of assets you can create.

To link a license or IT assets to a Jira issue, simply add the "External Asset Platform” custom field to your issue, filter your disired types of asset, and then add the IT assets to your Jira issue. For detailed instructions, please refer our User Guide for How to Link an Asset to a Jira Issue.

Yes, AssetIT facilitates the import of data through CSV files. For a seamless import process, we recommend referring to our detailed User Guide on How to Import Data to AssetIT. This guide provides step-by-step instructions to help you efficiently transfer your data into the platform.

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