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This resource is here to help you quickly find answers to common questions about using AssetIT. Whether you're curious about specific features, troubleshooting issues, or looking for guidance on best practices, our FAQ section covers a wide range of topics to assist you.

Basics

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titleWhat are Asset Types?

Asset Types are categories that classify different types of assets within the system.

They help organize and track assets based on their unique characteristics and functionalities, enabling efficient management and analysis.

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titleWill I be able to migrate data from other applications to AssetIT?

Absolutely! AssetIT team is currently working on developing a feature that will allow for smooth data migration from any other application directly into AssetIT. This highly anticipated feature is already in the backlog and will be available soon. Stay tuned for updates on new release to enhance your AssetIT experience.

Securities

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titleWhere How is the AssetIT data stored?

Your data is stored on Google Cloud globally in all across multiple regions , using Cloud SQL from Google Cloud Platform (GCP). All data is encrypted both at rest (before being stored in database tables) and encrypted in transit (while being transmitted between the client and server. Please check this as a reference.Please note that the data is app related, not your personal data. DevSamurai ). Reference: Cloud SQL.

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titleDoes AssetIT support data residency?

Yes, AssetIT supports data residency in the following regions:

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titleIs my personal data stored?

No, AssetIT only handles application-related data. AssetIT, or any other products from DevSamurai, does not collect, process, or store any personal or identifiable information across through our apps and services.

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titleHow secure is my data with AssetIT?

Your data security is our top priority. AssetIT has SOC 2 Type II Compliance and undergoes regular penetration testing to ensure robust security. For more detailed information, please visit our Trust Center.

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