What are Triggers?

Trigger

Open

A trigger is an event that starts the automation process. It defines the conditions under which an automation rule is activated. For instance, triggers can activate when an asset is checked out, when an issue is assigned, or when a scheduled due date approaches. By defining these events, you can automate responses and streamline workflows efficiently.

List of Triggers in AssetIT:

• Issue Assigned:

  • This trigger will be activated when an issue in the selected project is assigned.

  • From the dropdown menu, select the project where you want the automation rule to apply.

Open

• Issue Transitioned:

  • This trigger will be activated when an issue changes from one to another status within the selected project.

  • Required information:

    • Project:

      • Enter the name or key of the project where the rule will apply.

      • Note: You must be a Jira project admin to select a project.

    • From Issue Status:

      • Select the current status of the issue (e.g., In Progress) that it is transitioning from.

    • To Issue Status:

      • Select the new status that the issue will change to (e.g., Done).

• Due Date & Expiration:

  • This trigger will activate when a scheduled event is approaching or overdue by a specified number of days.

  • Required information:

    • Resource Type:

      • Choose the type of resource that will be affected by the rule. You have two options: Asset or License.

    • With:

      • Based on your selection of resource type:

        • If you select Asset, the "With" field will show "Expected Checkin."

        • If you select License, the "With" field will provide options for "Expiration Date" or "Termination Date."

        • Number of Days / Days Overdue / Days to Expiry / Days to Terminate:
          Enter a number to specify how many days in advance the trigger should activate. This number determines how soon before the due date or expiration date the action will be executed.