What are Smart Values?

{} Smart Values

Smart Values allow you to dynamically insert information into your Jira issue. By clicking on the Smart Values button (denoted by {}), you will see a dialog that shows compatible smart values based on your rule as well as all available smart values.

• Compatible Smart Values: These are values that can be used in the context of your current rule and provide relevant information based on the trigger or action you are configuring.

• All Smart Values: This option lists all available smart values, which can be used for various purposes across different triggers and actions.

Open

1. Overdue/Expiration Resource Smart Values: provides specific details regarding resources that are checked for overdue or expiration statuses. Here are the four key smart values related to this functionality:

   1. Overdue/Expiration Resource - Name

      • Smart Value: {{expirationResource.name}}

      • Description: This smart value returns the name of the resource (assets or licenses) that will be overdue, expired, or terminated.

      • Example: If the resource is an asset named ‘Laptop,' this smart value will display the asset’s name.

   2. Overdue/Expiration Resource - Days to Expiry

      • Smart Value: {{expirationResource.daysToExpiry}}

      • Description: This smart value returns the number of days remaining until the resource expires, becomes overdue, or being terminated.

      • Example: If a license will expire in 5 days, this smart value will display '5.'

   3. Overdue/Expiration Resource - Field

      • Smart Value: {{expirationResource.resourceField}}

      • Description: This smart value returns the field name of the resource that will be overdue, expired, or terminated.

      • Example: If the resource is an asset with an 'Expiration Date' field, this smart value will display 'Expiration Date.'

   4. Overdue/Expiration Resource - Resource Type

      • Smart Value: {{expirationResource.resourceType}}

      • Description: This smart value returns the type of resource that will be overdue, expired, or terminated.

      • Example: If the resource is categorized as an asset, this smart value will display 'Asset.'

Open

2. Creator{{creator.displayName}}: is used to reference the user who created the rule. This can be particularly useful in automating notifications or including creator details in the issue description or summary.